Contact us

We're here to help. If you have questions, please contact us at:

PAN Foundation
PO Box 30500
Bethesda, MD 20824
Phone: 1-866-316-7263
Fax: 866-316-7261


You must use Google Chrome, Firefox, Microsoft Edge or Internet Explorer 6 (or higher) to access the PAN Portals. All other web browsers are not compatible and will not allow access to the portals. Portals are not compatible with tablets or mobile devices.

Are you a portal user? Learn how to sign up!

Do you have portal or billing questions? Visit our webinar library to learn more!

Questions about billing? Click here to learn more about billing at PAN.

PAN pharmacy processing information:

Rx BIN: 610728


Rx Group: Click here

Pharmacy Claim Adjustments ONLY: Call 1-844-616-9448 for immediate assistance. For five or more claims, complete the Multiple Adjustments Request Form at


The PAN Foundation’s Multiple Myeloma fund is currently closed. As of May 18, 2021, HealthWell (800-675-8416), the Leukemia and Lymphoma Society (877-557-2672), and Patient Advocate Foundation (866-512-3861) are accepting applications.

The PAN Foundation’s Rheumatoid Arthritis fund is currently closed as of May 17, 2021.

The PAN Foundation’s Asthma fund is currently closed as of May 13, 2021.

The PAN Foundation’s Bipolar Disorder fund is currently closed as of May 13, 2021.