Contact us

We're here to help. If you have questions, please contact us at:

PAN Foundation
PO Box 30500
Bethesda, MD 20824
Phone: 1-866-316-7263
Fax: 866-316-7261


Are you a portal user? Learn how to sign up!

Do you have portal or billing questions? Visit our webinar library to learn more!

You must use Google Chrome, Firefox or Internet Explorer 6 (or higher) to access the PAN Portals. All other web browsers are not compatible and will not allow access to the portals. Portals are not compatible with tablets or mobile devices.

Questions about billing? Click here to learn more about billing at PAN.

PAN pharmacy processing information:

Rx BIN: 610728


Rx Group: Click here

Pharmacy Claim Adjustments ONLY: Call 1-844-616-9448 for immediate assistance. For five or more claims, complete the Multiple Adjustments Request Form at


The PAN Foundation’s Diabetic Foot Ulcer fund is currently closed as of February 26, 2021.

The PAN Foundation’s Renal Cell Carcinoma fund is currently closed. As of February 24, 2021, CancerCare (866-552-6729) and HealthWell (800-675-8416) are accepting applications.