Contact us

We're here to help. If you have questions, please contact us at:

PAN Foundation
PO Box 30500
Bethesda, MD 20824
Phone: 1-866-316-7263
Fax: 866-316-7261


Need help getting started? Visit

Pharmacy Claim Adjustments ONLY: Call 1-844-616-9448 for immediate assistance. For five or more claims, complete the Multiple Adjustments Request Form at

You must use Google Chrome, Firefox or Internet Explorer 6 (or higher) to access the PAN Portals. All other web browsers are not compatible and will not allow access to the portals.


The PAN Foundation’s Venous Leg Ulcers fund is open as of April 1, 2020.

The PAN Foundation’s call center will be closed for staff training on Friday, April 3 from 9 a.m. to 11 a.m. ET. We encourage you to use the pharmacy portal during this time. We will reopen at 11 a.m. ET for any help you need. Thank you for your understanding.

The PAN Foundation’s Heart Failure fund is currently closed as of March 31, 2020. 

The PAN Foundation’s Prostate Cancer fund is open as of March 30, 2020.